Shipping policy

Melbourne Metro Delivery

Free local delivery is available for orders of $100 or more within Melbourne Metro only.

Orders below $100 are subject to the applicable delivery charge shown at checkout or confirmed with us before ordering.

Delivery Within Victoria

For Victorian locations outside Melbourne Metro, our default regional delivery rates apply. You are welcome to contact us to discuss the most suitable delivery option and obtain a freight quote for your order.

Interstate Delivery

Default interstate delivery rates are available at checkout. You are also welcome to contact us to confirm the delivery method and request a freight quote suited to your order and location.

Wholesale & Bulk Orders

Wholesale customers outside Melbourne Metro should contact us before ordering to confirm the delivery method and freight quote. We can discuss the most suitable delivery arrangement based on your location, order size and products.

If no suitable delivery option is available at checkout, please contact us for assistance.

Delivery Timing

Most Melbourne Metro orders are delivered within 3 business days, depending on the order and delivery location. Delivery times are estimates and are not guaranteed.

Regional and interstate delivery timing depends on the destination and delivery method. Please contact us if you require a delivery estimate or urgent restocking.

Warehouse Pickup

Warehouse pickup is available by appointment from:
Unit 12, 14 Prosperity St
Truganina VIC 3029, Australia

Please arrange a collection time with us before visiting.

Contact Us

Bubble Tea Hub Pty Ltd
Phone: 0495 028 666
Email: info@bubbleteahub.com.au

For returns and refunds, please see our Refund Policy. Orders are also subject to our Terms of Service.